Our Story
Matt began his property maintenance career 20 years ago, working for established building firms in and around the Bath and Bristol area.
After being made redundant in 2016, Matt began to work for a property maintenance business, where he managed a team carrying out work across the South West of England.
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Then, in 2019, Matt moved into subcontracting for a property maintenance firm that dealt with a mixture of work for letting agents and private landlords. He quickly realised that the customer service and overall experience of the letting agents and landlords had plenty of room for improvement.
It was at this point that the concept of Fix It began to evolve.
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In 2021, Matt started trading as Fix It, working solely with letting agents.
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Since then, the business has grown quickly. This has enabled Matt to build a team of directly-employed multi-skilled tradespeople.
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The team now proudly maintains over 2,500 let and managed properties across the South West of England, based out within an hour of Bristol and Bath.
While Fix It has grown and evolved since it launched, its commitment to working solely with letting agents, landlords, and property management firms remains unchanged.
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Fix It's commitment to working with these types of clients allows it to respond quickly and deliver a speedy resolution — keeping tenants and leaseholders happy.​
Fix It's approach has earned it positive feedback from many of its clients, which include some of the biggest names in the UK's letting industry.
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Our Values
There's a lot that makes us different — but here are a few reasons people choose us over the competition:
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Reliable
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You can count on us to turn up and complete the work as agreed.
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When you call us, we will answer — whether that's by phone or by email.
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We'll also keep you updated on progress, so you always know what's going on.
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Trustworthy
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We are committed to building long-lasting relationships with our clients, so it's important to us that we earn their trust.
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Our multi-skilled tradespeople are all DBS checked, to give you peace of mind.
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We are proud to be trusted by some of the biggest names in the lettings industry.
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Great Service
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We are committed to providing a high quality service that meets or exceeds the expectations of our customers.
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We take pride in our work and aim to provide a first-fix wherever possible.
2,500+
​homes and holiday lets serviced by our
multi-skilled team
1,800+
square-miles covered by our dedicated local colleagues
20
years of experience, on average, per team member
You may know some of our existing clients...
